2014 was a year of changes and challenges for us at BurdgeCooper, and we’re not entirely sorry to see it go. Take a trip down memory lane with us and a glimpse at things to come in 2015.
We started 2014 with being acquired by our longtime colleges and competition, The Ligature (and their parent corporation, Taylor Corp). For us, that meant meetings upon meetings for health coverage, retirement funds, employee orientations, and meeting our new coworkers 4 miles east of our then-location.
In February we were proud to host EngraveLA with AIGA LA and Neenah Paper at The International Printing Museum presenting Design to Touch by Rose Gonnella. The event sold out, and so did all the books we brought with us! You can still purchase copies on Amazon, and we will host this event again in 2015.
In May we began to move our 100 employees and our equipment and samples to our new location, and we had finished almost all of it by August. Our sincerest sympathies to anyone else that had to move businesses in 2014 – we know it’s not much fun.
Starting in September we began analyzing our order process, from quotes to shipping, to address quality and tardiness issues that had arisen over the last 9 months. Moving equipment, shifting people and changing roles and procedures to match the ones in our new home had taken a toll on our production and customer service, and we’re ashamed to say that it showed.
One of the other factors that has impacted us was sick or retired engraving press operators. Print isn’t dead, but there’s been enough talk of it for the last decade to deter people from training in it that the industry is now experiencing a labor shortage. To address this we’ll be working with technical schools and other training programs to foster education in engraving.
2014 ended on a high note. Our production speed was returning to normal, processes were being adapted for greater flexibility and ease of use, and more promises were being kept to our customers. We expect 2015 to be another year of change – more events, more promises kept, and more print. To keep up-to-date with our latest events and offers, you can subscribe to our mailing list or update your contact information at burdgecooper.com/update. We look forward to making 2015 the best year for print yet!